Kids Culture llp
Last updated: April 9, 2025

Thank you for shopping at kidsculturellp.com. Below are the terms and conditions that constitute our Shipping Policy.

1. Order Processing Time

  • All orders are processed within 1–3 business days.

  • Orders are not shipped on Sundays or public holidays.

  • During peak season or sales, processing time may be slightly longer.

2. Domestic Shipping (India)

  • Estimated delivery time: 3–7 business days

  • Shipping charges: Calculated at checkout or Free (if applicable)

  • We ship across India through trusted courier partners.

3. Cash on Delivery (COD)

  • COD is available on orders above ₹499 only.

  • COD charges (if any) will be shown at checkout.

  • We reserve the right to cancel COD orders if delivery service is unavailable in certain pin codes.

  • Please ensure correct address and phone number for smooth delivery.

4. International Shipping

We ship worldwide 🌍

  • Estimated delivery time: 7–15 business days

  • Shipping charges: Calculated at checkout based on destination

  • Delivery timelines may vary depending on customs clearance.

5. Customs, Duties & Taxes (International Orders)

  • International customers are responsible for custom duties, import taxes, and local charges as per their country regulations.

  • We are not responsible for delays caused by customs authorities.

6. Shipment Confirmation & Tracking

  • Once your order is shipped, you will receive a tracking number via email/SMS.

  • Tracking updates may take 24–48 hours to reflect.

7. Incorrect Address

  • Customers are responsible for providing accurate shipping details.

  • Re-shipping charges will apply if the order is returned due to incorrect address.

8. Lost or Damaged Packages

If your order arrives damaged or is lost in transit:

  • Contact us within 48 hours of delivery.

  • Provide your order number and photo proof (if damaged).

We will coordinate with the courier partner and assist you accordingly.

9. Delays Beyond Our Control

We are not responsible for delays caused by:

  • Natural disasters

  • Government restrictions

  • Courier delays

  • Customs clearance issues

10. Contact Us

If you have any questions or concerns about Shipping , please contact:

📧 Email: customercare@kidsculturellp.com
📞 Phone: +91 96016 86186
🌍 Website: kidsculturellp.com